Forums/Help from the Community/Questions
Answered
How do I ...?
Jim Mackenzie
asked this on May 21, 2010 12:40
One of the most requested features for our new support system is to give our customers a way to get help from each other, as well as our support team; especially for "How do I?" type questions. With this new Questions forum, you now have a place to do just that, which we'll be promoting in the coming weeks.
To get started, simply post a question. Other users will be able to add their comments, or point you in the right direction, and we'll be keeping an eye on things to help you get the right answer, and to let you know if a particular answer looks right to us.
Comments
If you would also like a question answered, you can click the little button; this will help us to spot areas where we can make the software better, and to get you the answers faster.
How do I change the pagination of the accounts - so the page break isn't half way through a note to the accounts?
Hi Chris,
I've copied your query into a new question. I'll ask around here to find out the answer for you, just in case one of our kind users doesn't beat me to the punch!
How do I get Tax 2010 to open a return? I keep filling in the screen that asks for details and follow the instructions at the finish but the return is never there. It isn't saved. Please help!
It's OK, folks - I've found it!
Glad you managed to get sorted Cath :)
I have just transferred my Tax 2010 data to a new computer (with your extended help!) and it is now up and running for Tax Year 2010. However, I need to go back to 2009 returns and can't find them anywhere, I can't access the program on my old computert and they don't appear on the new one. Can anyone help me please?
Hi Julie,
I've created a ticket on your behalf for one of the support team to get in touch, and get your returns available for you. You should receive an email confirmation shortly.
Thanks
Failry new so these issues that may be covered but can anyone help?
Just need client list in XL codes and names.
Help button on client screen appears to do nothing.
How do I post a disbursement on client manager so it gets added to a clients WIP report to be billed?