Registering Your Product

This article relates to registering Pastel Partner software. If you wish to know about registering Pastel Evolution software, please click this link: -

http://support.keytime.co.uk/entries/21442166-annual-re-registratio...

Pastel Partner - annual registration

You will have to register your package before you can make full use of it. To register, you need to obtain an Authorisation Code from your distributor. You can do this by phone during normal working hours, or at any time via this support website.

Registration is an annual activity. You will also need to register if you install the system on another computer, or if you add more features. When you register, you do not lose any data you entered prior to registration.

When you receive your annual reminder to register, you have 30 days from when the reminder starts.

WE RECOMMEND THAT ONCE YOU GET THE FIRST REMINDER YOU LOG A SUPPORT TICKET AT THIS WEBSITE WITH US (CLICK THE GREEN CROSS ABOVE) AND WE WILL THEN OBTAIN YOUR NEW REGISTRATION AND SEND IT BACK TO YOU WHEN READY.

This function runs as an Assistant.

To register your package

1. The Welcome to Pastel screen displays. Click the Next button to continue.
2. The Registration Type screen displays. Here you choose the configuration you are registering:
3. You use the Local/Server Registration option to register your package. There are different types of registrations:
   • Single user
   • Multi User
   • Demonstration
   • Site license that allows you to work when you disconnect from the network (for example if you own a laptop)

• You use the Workstation Registration option to link workstations to a multi-user registration. Once you complete the registration of the multi-user version using the Local/Server Registration option above, you use this option to link each workstation to the registration. This works as follows:

• The Server Path field activates. Use the icon to navigate to the CUSTOM\REGISTRATION folder on the computer on which you registered the product.
• The Assistant will skip to the final screen.

• You use the Remote Server Registration option to register a multi-user version, where the server is a non-Windows server. This will use the workstation you are on to write registration information onto the non-Windows server, after which you can register workstations as in the previous option.
• Once you make your registration server choice, click the Next button to continue.

3. The Registration Details screen displays.
4. To register online, check the Register Online check box. This is the recommended method, as you can register any time. If you uncheck the check box, you need to call your distributor during normal business hours to register.
5. To register a demonstration version, check the Demonstration check box. The Select Your Country list box activates, and you can choose your country. The Assistant will skip to the final screen.
6. To register a live version, uncheck the Demonstration check box. Enter the Base Serial Number that is on your packaging or CD, and enter your registered name in the Registered Name field. This name appears on all printouts you produce for any company. Note that for security purposes you cannot use generic names. You provide this name when you register.
7. Once you enter registration details, click the Next button to continue.

4. If you are registering online, you need to be connected to the Internet. the Web Registration screen displays. Fill in the relevant details on the screen, and click the Next Step button.
5. The additional modules registration screen displays. If you purchased additional modules, enter the serial number for each module. Click the Complete Registration button to continue.
   
   
6. If you are not registering online, the Registration Code screen displays.
7. The Access Code displays.
8. You now need to contact your distributor and provide them the company name and this Access Code, as well as any other information they require. Click the relevant link to obtain your distributor's number.

• When you receive your registration code, enter it into the Registration Code field. This is a long code, so ensure you enter it correctly.
• Click the Next button. If the code is incorrect, enter it again.

7. Once you complete the online or telephonic registration, the Summary screen displays. This shows your registration details, including the modules you can use. Click the Next button to finalise your registration.
8. You need to end and restart Pastel to enable the registration.

When you create a company, the system links it to the registration server, and activates it on the workstation on which you create the company. The company data does not have to be on the same computer as the registration server.

Other workstations that use the new company need to activate the company on the workstation. This is a very simple one-click process. You accomplish this by clicking the Manage button in the Open Company window. Until you do this, the new company does not appear in the company list in the Open Company window. For details about this, click here.

Updating Registration Information

If your registration details change, and you have an Internet connection, you can update them online. To do this, click the Help...Update My Details Online menu option. This guides you through a similar process to registering. Note that the system will start this option automatically each year, when you have to re-register.

Registering with Terminal Server

If you use Terminal Server, please note the following:

• Remote users cannot register the software. You need Administrator rights to register the software.
• Remote users need the following access:
• Full access control to the PVSW folder.
• Full access control to the Pastel07 (installation) folder.
• Full access control to the HKEY-LOCAL_MACHINE-SOFTWARE_SOFTLINE key in the Registry.
• Users must be part of the Print Operator group. To set this globally for each remote session, choose Admin Tools...Terminal Services Configuration...Connections – TCP Transport Properties – RDP/TCP Properties – Permissions, and add the Print Operators group there.

As companies can be added to a registration server from any location, the machine name displays in square brackets after each company name to prevent any confusion.